Frequently Asked Questions
Everything you need to know about your fasanime experience.
How long will it take to receive my order?
Standard shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange process.
How do I know which size to choose?
Every product page includes a detailed size chart. Since our fits vary between styles, we recommend measuring a similar garment you own to compare against our dimensions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are the prints durable and high-quality?
Yes, we use advanced DTG (Direct-to-Garment) printing and high-grade embroidery to ensure that our designs remain vibrant and do not crack or fade after washing.
Do you ship internationally?
Yes, fasanime ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.